You Could Be a Part of Our Team!
GatherWorks is seeking highly motivated, team-oriented individuals with a desire to work with the most cutting-edge, real-time collaboration technologies that exist in today's market. GatherWorks is an equal opportunity employer committed to building a diverse workforce. Please email your resume to hr@gatherworks.com
Here are our current openings at GatherWorks:
Customer Service Representative
As a GatherWorks Customer Service Representative, you will play a key role in our Customer Service Department.
Description:
- Answering incoming calls, text chats, and trouble tickets and returning missed calls; no cold calling
- Answering sales questions related to products and services
- Basic technical support using scripted questions/answers to help resolve issue or escalate to the next level of support
- Answer basic account questions
- Escalate issues when needed, track progress and report back to customers
- Update customer notes on conversations
- Minimum of one to two years of consultative customer service experience
- Self-motivated, strong organizational skills and goal driven
- Working knowledge of web conferencing required
Web Developer
As a GatherWorks web developer, you will play a key role on our software development team, designing and implementing new and unique solutions.
Required skills:
- Java
- JSP
- Java Script
- eCommerce
- Database Experience
Additional requirements include: strong written and verbal communication skills as well as the ability to work well and contribute with a team environment.
Education: BS in Computer Science is required
Software Development Intern
As a GatherWorks intern, you will play a key role on our software development team, designing and implementing new and unique solutions.
Required skills:
- Testing of VoIP
- Testing of Web Conferencing
Additional requirements include: strong written and verbal communication skills as well as the ability to work well and contribute with a team environment.
